Track Accounting (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose and safeguard your information when you use our services or website. Please read this carefully.
Personal information you provide: When you become a client or contact us, we may collect your name, business name, address, email, phone number, tax ID/business number, banking details (for payroll or bookkeeping), financial statements, and other data needed to deliver our services.
Usage/Technical data: When you visit our website or client portal we may collect IP address, browser type, device information, page views, click-streams, log-files, cookies and similar technologies.
Transactional/Service data: We may gather information about your bookkeeping records, payroll data, tax filings,. This may include sensitive financial data or regulatory notices.
We use the information for purposes including:
Delivering our accounting, tax, payroll and financial reporting services to you.
Communicating with you — sending service or support messages, reminders, notifications about deadlines.
Improving our services, client experience and offerings.
Maintaining compliance with legal, tax and regulatory obligations (for example filings with tax authorities).
Security, fraud-prevention, system integrity and auditing.
We may disclose your information:
To employees, contractors or service providers who need access to perform our services (subject to confidentiality obligations).
To tax authorities, regulatory bodies or auditors if required by law.
In connection with a merger, acquisition or sale of assets, where the acquiring party assumes these obligations.
With your consent or as otherwise permitted by law.
We use industry-standard technical and organisational measures to protect your information from unauthorised access, alteration or disclosure. While no system is perfect, we are committed to maintaining security and regularly reviewing our practices.
Your data is stored in securely hosted systems (in Canada or other jurisdictions as permitted by law). We retain personal and financial data only as long as reasonably necessary for service delivery, legal compliance and legitimate business purposes; after which we securely delete or anonymise it.
We may use cookies and similar technologies to operate and improve our website, customise your experience, analyse trends, and gather demographic info about our user base. You can disable cookies via your browser settings, though this may affect functionality of the site.
Depending on your location, you may have rights such as:
Accessing the personal information we hold about you and requesting a copy.
Requesting correction of inaccurate or incomplete personal information.
Requesting deletion or anonymisation of your personal information (subject to legal/regulatory exceptions).
Withdrawing consent where our processing is based on consent.
Objecting to or restricting certain processing (for example direct marketing). To exercise these rights, please contact us at privacy@trackaccounting.ca . We will respond within the timeframe required by applicable law.
Our services are not intended for children or minors under age 13 and we do not knowingly collect personal information from such individuals. If you believe we have inadvertently collected such information, please contact us to request deletion.
We may update this policy from time to time to reflect changes in our practices, legal/regulatory obligations or technological advances. When we do, we will post the revised policy on our website with a “Last updated” date. Your continued use of our services after the update indicates your acceptance of the changes.
If you have questions, concerns or would like to exercise any of your rights, please contact: Track Accounting
Email: admin@trackaccounting.ca
Phone: +1 (647) 819-8483
Address: Unit 1, 6752 Millcreek Drive, Mississauga, ON, L5N5V3
